Privacy Policy


Effective Date: 30 January 2025

Khensane Marketing Solutions (“Company,” “we,” “us,” or “our”) operates the website khensanemarketingsolutions.com (the “Website”). We respect your privacy and are committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, store, and share your personal information when you use our Website or services. It also outlines your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPIA) in South Africa.

1. Information We Collect

We collect different types of personal information to provide and improve our services. This includes:

1.1 Personal Information Provided by You

  • Name, email address, phone number, and business details when you contact us or sign up for services.
  • Payment details (processed securely through third-party providers, and we do not store credit card information).
  • Information shared when subscribing to newsletters, filling out forms, or interacting with customer support.

1.2 Automatically Collected Information

  • IP address, browser type, device information, and browsing behavior collected through cookies and tracking technologies.
  • Website usage statistics, such as pages visited, time spent on the site, and referring URLs.

1.3 Third-Party Information

  • Data received from marketing partners, analytics tools (e.g., Google Analytics), and advertising platforms.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Services: Deliver our digital marketing services, process payments, and manage customer accounts.
  • To Improve User Experience: Analyze website traffic and optimize marketing efforts.
  • To Communicate with You: Respond to inquiries, provide customer support, and send promotional content (with consent).
  • To Ensure Security: Protect against fraud, unauthorized access, and data breaches.
  • To Comply with Legal Obligations: Fulfill our regulatory requirements and resolve disputes.

3. Legal Basis for Processing (GDPR Compliance)

Under GDPR, we process personal data based on the following lawful bases:

  • Consent: When you opt into marketing communications.
  • Contractual Necessity: To fulfill a contract or service agreement with you.
  • Legitimate Interests: For improving our services, preventing fraud, and analyzing website performance.
  • Legal Compliance: When required by law.

4. Data Sharing and Third-Party Disclosure

We do not sell or rent personal data. However, we may share your information with:

  • Service Providers: Third-party vendors that assist with payment processing, email marketing, analytics, and advertising.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

All third-party partners are required to follow strict data protection policies to ensure your information is secure.

5. Data Storage and Security

We implement robust security measures to protect your personal data:

  • Data is stored on secure servers with encryption and access controls.
  • We use HTTPS and secure payment gateways.
  • Regular security audits are conducted to identify potential vulnerabilities.

Despite our efforts, no system is completely secure. We encourage users to take steps to protect their personal information.

6. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience and track analytics. You can control cookie settings through your browser preferences. For more details, refer to our Cookie Policy.

7. Your Rights Under GDPR and POPIA

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your data under certain conditions.
  • Right to Restriction: Limit how we process your data.
  • Right to Data Portability: Receive your data in a structured format.
  • Right to Object: Opt out of marketing communications and automated decision-making.
  • Right to Lodge a Complaint: File a complaint with data protection authorities if you believe your rights are violated.

To exercise your rights, contact us at [email protected].

8. Data Retention

We retain personal data only as long as necessary for business, legal, and compliance purposes. When no longer needed, data is securely deleted.

9. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Website after changes constitutes acceptance of the revised policy.

11. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us:

Khensane Marketing Solutions
Website: khensanemarketingsolutions.com
Email: [email protected]
Address: PO BOX 8101 Greenstone Mall Edenvale 1616

Thank you for trusting Khensane Marketing Solutions with your personal information. Your privacy is important to us!